SERVICE
Special Design
Qingdao Yankang Plastic Machinery Co., Ltd. is the largest professional blow molding machine integration enterprise in China, including product research and development, production, sales, and after-sales service. It is the pioneer and leader of the large blow molding machine. The company has its own professional research and development base.
The core technology is 100% independent R&d innovation. According to the needs of customers and the situation of the site, we can use the private customized model to create suitable products for customers.
Customized products: various blow molding machines including water tanks, IBC, road barriers, pallets, etc, and blow molds with different capacities.
After-sales Service
TRAINING
The Buyer could dispatch their operators to the Seller's factory for training, including machine operation, maintenance & simple repairs;
Or against the requests of the Buyer, the Seller's technician could train the Buyer's operators in the Buyer's factory during the periods of installing & adjusting;
INSTALLATION & ADJUSTMENT
The Seller could dispatch an engineer against the requests of the Buyer to install and adjust the machines for one week(free of charge) in the Buyer's factory. After one week, if the Buyer still needs the training,$100 should be paid to the engineer.
The Buyer should make a reservation in advance before delivery of the machines;
The Buyer should pay for the engineer's food & board while installation in the buyer's factory. And the Buyer should also pay for the air ticket for the engineer.
GUARANTEE
The guarantee time is one year after the machines normally work in the Buyer's factory if only the problem is caused due to quality control or any reason by the Seller. We will supply replaced parts free of charge and our engineers will guide you on how to solve the problems.
Sales Network
Now, Qingdao Yankang Plastic Machinery Co., Ltd. has successfully occupied the world's major markets. With excellent quality assurance and perfect after-sales service, it has won high praise from customers at home and abroad. The company's products have spread to 45 countries and regions. These include Southeast Asia, the Middle East, Europe, the Americas, Australia, Africa, and so on. It has become the well-deserved "leader" in the blow molding machine industry in China.
FAQ
Q1: What is the warranty of the machine?
A1: The whole machine's warranty period is 12 months and key parts will be dependent.
Q2: Are you an integrated supplier for extrusion molding machines, mold, and auxiliary?
A2: Yes, we can provide the complete solution line to customers according to the customer's requirements.
Q3: How about quality control in your factory?
A3: Yankang has the SOP (Standard Operation Procedure) and all the production steps must follow up this SOP. Every machine needs at least automatic running over 72 hours and must be inspected carefully before shipment.
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Q4: Will you offer the pre-sales service?
A4: Yes, we have an experienced pre-sales team to support customers not only including machine, mold, and auxiliary selection but also water .electrical, machine layout in the factory, etc.
Q5: What about the after-service? Will you send your engineer to my country to help commission and install the machine?
A5: Surely, we have many experience technical engineers for oversea service, they would help you install machines and support training to workers also. Currently, we provide visits online by video call.
Q6: What is the delivery time of the machine?
A6: Actually, the delivery time of the machines is depended on the machine options. Normally, the delivery time of a standard machine could be within 2-3 months.
Q7: Mold trial will be available in the Yankang factory?
A7: Yes, the Customer can send the mold to the Yankang factory and test it.
Q8 . Do you provide any spare parts with the machine?
A8: Yes, Yankang will provide one set of standard spare parts to customers.
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